Maintenance Fee FAQ's

• Why is the Maintenance Fee being charged?

  As a nonprofit financial cooperative, we help our members play an active role in their finances, encouraging them to save and borrow money with us which is key to Listerhill’s sustainability, creating value that is ultimately returned to member-owners like you! In the past, we charged a $10 relationship fee that helped cover the costs of servicing member accounts. We felt we could serve you better, so we replaced the relationship fee with a new $5 maintenance fee based on your investment in the cooperative.

• How can I avoid the new Maintenance Fee?

  You can avoid the new $5 Maintenance Fee entirely when you meet just one of the following requirements:

  • You or someone in your household has had a current Listerhill loan or mortgage within the last 12 months

  • You or someone in your household has an open Listerhill credit card

  • You or someone in your household has an aggregate average daily balance of $1,000 in your accounts

  • You or someone in your household has a relationship with our Listerhill Financial Services department

  • You have paid at least $125 in NSF, Transfer, or Courtesy Pay fees for the month

  • You are under the age of 25

  • Your account is less than 90 days old

  • You have paid a Return Mail Fee or an Inactive Account Fee for the month

• How does the Maintenance Fee contribute to Listerhill's sustainability?

  In the past, we charged a $10 Relationship Fee to help cover the cost of servicing members' accounts. We felt we could serve you better by removing this fee and establishing a lower fee based on your investment in the cooperative. Encouraging our members to save and borrow with us is key to Listerhill's sustainability, plus it creates value that it ultimately returned back to our member owners (like you!)