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At Listerhill, you can #livefeefree!

We are committed to positively impacting our members - like you!

On March 1, 2021, we decided to better serve our member-owners by removing our previous Relationship Fee and establishing a new, lower $5 Maintenance Fee based on your investment in the cooperative. The old fee was assessed to help cover the cost of servicing member accounts. But, we felt we could serve you better by removing this fee and establishing a lower fee based on your investment in the cooperative. 

Learn More About Our Maintenance Fee

We help our members play an active role in their finances, encouraging them to save and borrow money with us. It’s key to Listerhill’s sustainability and creates value that is ultimately returned to our member-owners, like you! To learn more about the Maintenance Fee, click on the questions below.

Maintenance Fee FAQ's

  • Why is the Maintenance Fee being charged?

    As a nonprofit financial cooperative, we help our members play an active role in their finances, encouraging them to save and borrow money with us which is key to Listerhill’s sustainability, creating value that is ultimately returned to member-owners like you! In the past, we charged a $10 relationship fee that helped cover the costs of servicing member accounts. We felt we could serve you better, so we replaced the relationship fee with a new $5 maintenance fee based on your investment in the cooperative.

  • How can I avoid the new Maintenance Fee?

    You can avoid the new $5 Maintenance Fee entirely when you meet just one of the following requirements:

    • You or someone in your household has had a current Listerhill loan or mortgage within the last 12 months

    • You or someone in your household has an open Listerhill credit card

    • You or someone in your household has an aggregate average daily balance of $1,000 in your accounts

    • You or someone in your household has a relationship with our Listerhill Financial Services department

    • You have paid at least $125 in NSF, Transfer, or Courtesy Pay fees for the month

    • You are under the age of 25

    • Your account is less than 90 days old

    • You have paid a Return Mail Fee or an Inactive Account Fee for the month

  • How does the Maintenance Fee contribute to Listerhill's sustainability?

    In the past, we charged a $10 Relationship Fee to help cover the cost of servicing members' accounts. We felt we could serve you better by removing this fee and establishing a lower fee based on your investment in the cooperative. Encouraging our members to save and borrow with us is key to Listerhill's sustainability, plus it creates value that it ultimately returned back to our member owners (like you!)

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Additional Questions?

Listerhill has consistently been rated in the top tier for overall satisfaction by our members. While we hope you find the information you need online, we'd be happy to talk with you about questions you may have. Call us at (256) 383-9204 or 1-800-239-6033 for friendly, local assistance. Or even stop by one of our branches for personal service.

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Frequently Asked Questions

  • What is the Listerhill Credit Union service area?

    We offer membership to people who live, work, worship, or attend school in northwest Alabama and south-central Tennessee. Community donations are available to nonprofits based within these areas.

  • What kinds of causes do you tend to support?

    We aim to support a wide range of non-profit organizations that are contributing to community development and enrichment in our focus areas. Your nonprofit may be eligible to receive a donation for things like improving schools, boosting economic development, helping underserved communities with food or clothing, or even providing affordable housing.

  • When should I submit my request for community donations?

    Requests must be submitted at least two weeks in advance of the time when you need the funds or prior to the event you are fundraising for.

    This is because our socially responsible investment strategy requires that we have time to go over each request and make sure we are using the credit union's community donations in the most impactful way.

  • I'm having technical difficulties. Who should I contact?

    Please contact us at listerhill.com/support, using our chat bubble in the bottom right corner or by calling us at 256-383-9204 for assistance.

  • Can I use ClickSWITCH to switch my bill payments?

    Since bill payments are not automatically recurring, you're not able to use ClickSWITCH for them.