What You Need to Know About Credit Card Rewards and Benefits

• Where do I go to view my Cash Rewards?

  If you are already signed up for Online Banking but have not added your credit card, log in to your account and click the Services & Settings link (gear symbol) at the top right of the page. Then, under Online Accounts, click Add Account, fill in your card number, add a nickname, and then select Credit Card under Account Type. Then hit Add Account(s).
  
  It should take no longer than one (1) business day for your new card to appear in Online Banking.
  
  (Don't have Online Banking? Go here to sign up.)
  
  Once your card appears in Online Banking in the All Accounts / Money I Owe section, click on the account and then click Get Info from the menu. This will take you to the Account Home for your credit card. Here, you can sign up for eStatements, make a payment on your credit card, or view your transactions. To set transaction alerts, enable travel notifications, or report a lost or stolen card, please use our new cards app. Please go here for more information.
  
  From Account Home, click the Rewards link on the right to review your Cash Rewards info. Then click on the cashbackmall link to go directly to the site where you can choose how you wish to redeem your Cash Rewards (deposit to your Listerhill account or apply to your statement).

• How soon can I redeem my Cash Rewards?

  You can begin redeeming your Cash Rewards as soon as you have a balance over $5 available in your Rewards account! You have the option to apply the balance as a statement credit or have the amount deposited into your Listerhill Share Savings Account.

• How do I redeem my Cash Back Rewards?

  The easiest way to redeem your Cash Back Rewards is to log into Listerhill’s Online Banking and click the “Get Info” link to the right of your credit card information. This will take you to our credit card servicing site within the same window.

  • Select “Rewards” on the upper right side within the screen (below FICO Score) and on the next screen click on “cashbackmall”.
  • Click on redeem and choose the option to Get Statement Credit (statement credit does not fulfill the obligation to pay a minimum payment each statement cycle-to apply as a minimum payment; the redemption must be deposited to your Listerhill Cash Back Account and it can then be applied as a payment toward your minimum due obligation) or deposit to Listerhill Cash Back Account.
• What if I need to speak with someone about my Cash Rewards?

  Please call us at 800-239-6033 to speak with one of our representatives.
  

• Are Cash Back Rewards transferable?

  Cash Back Rewards are not transferrable. Cash Back Rewards may be redeemed and transferred between accounts through Online Banking as rules apply.

• How much do I get back in Cash Rewards?

  Cash Back Rewards are calculated at 2% on purchases. Cash Advances and Balance Transfers do not earn Cash Back Rewards.

• Who is eligible for Cash Back Rewards?

  Cash Back Rewards are available for Signature Rewards and Keystone Signature credit cards. These cards require a limit of $5,000 or greater.

• What if I had merchandise points?

  Cashbackmall will be available for redemption on 9/1/22 for cards converting to cash back rewards from merchandise points.