Skip to Content

Not a member yet?

Listerhill Credit Union is a nonprofit financial cooperative improving lives in our community.

If you live in Alabama, Georgia, Mississippi, Florida, or Tennessee, you are eligible to become a member. Depending on your individual eligibility, we may require membership into an approved association at no cost to you.

You can also qualify for membership by being a family member of a current or potential Listerhill member.

With only $5, you can join Listerhill today and start taking advantage of a lifetime membership.

HOLIDAY

All branches will be self-service only Monday, October 9th, for Columbus Day. Normal business hours will resume Tuesday, October 10th. Smart ATMs and Online and Mobile Banking will remain available.

Card Help

Redeem Your Rewards

Credit Card Benefits and Reward Redemption

Thank you for opening and using your Listerhill credit card regularly on purchases that help you enjoy your life.

You can now choose to receive your cash back as a statement credit (does not count toward your minimum monthly payment) or as a deposit to your share account (if your rewards balance is $5 or more)!

default icon for

What You Need to Know About Credit Card Rewards and Benefits

  • Where do I go to view my Cash Rewards?

    If you are already signed up for Online Banking but have not added your credit card, log in to your account and click the Services & Settings link (gear symbol) at the top right of the page. Then, under Online Accounts, click Add Account, fill in your card number, add a nickname, and then select Credit Card under Account Type. Then hit Add Account(s).

    It should take no longer than one (1) business day for your new card to appear in Online Banking.

    (Don't have Online Banking? Go here to sign up.)

    Once your card appears in Online Banking in the All Accounts / Money I Owe section, click on the account and then click Get Info from the menu. This will take you to the Account Home for your credit card. Here, you can sign up for eStatements, make a payment on your credit card, or view your transactions. To set transaction alerts, enable travel notifications, or report a lost or stolen card, please use our new cards app. Please go here for more information.

    From Account Home, click the Rewards link on the right to review your Cash Rewards info. Then click on the cashbackmall link to go directly to the site where you can choose how you wish to redeem your Cash Rewards (deposit to your Listerhill account or apply to your statement).

  • How soon can I redeem my Cash Rewards?

    You can begin redeeming your Cash Rewards as soon as you have a balance over $5 available in your Rewards account! You have the option to apply the balance as a statement credit or have the amount deposited into your Listerhill Share Savings Account.

  • How do I redeem my Cash Back Rewards?

    The easiest way to redeem your Cash Back Rewards is to log into Listerhill’s Online Banking and click the “Get Info” link to the right of your credit card information. This will take you to our credit card servicing site within the same window.

    • Select “Rewards” on the upper right side within the screen (below FICO Score) and on the next screen click on “cashbackmall”.
    • Click on redeem and choose the option to Get Statement Credit (statement credit does not fulfill the obligation to pay a minimum payment each statement cycle-to apply as a minimum payment; the redemption must be deposited to your Listerhill Cash Back Account and it can then be applied as a payment toward your minimum due obligation) or deposit to Listerhill Cash Back Account.
  • What if I need to speak with someone about my Cash Rewards?

    Please call us at 800-239-6033 to speak with one of our representatives.

  • Are Cash Back Rewards transferable?

    Cash Back Rewards are not transferrable. Cash Back Rewards may be redeemed and transferred between accounts through Online Banking as rules apply.

  • How much do I get back in Cash Rewards?

    Cash Back Rewards are calculated at 2% on purchases. Cash Advances and Balance Transfers do not earn Cash Back Rewards.

  • Who is eligible for Cash Back Rewards?

    Cash Back Rewards are available for Listerhill Signature Credit Cards. Signature credit cards require a limit of $5,000 or greater.

  • What if I had merchandise points?

    Cashbackmall will be available for redemption on 9/1/22 for cards converting to cash back rewards from merchandise points.

Protecting Your Information

How To Report Fraud

If you suspect you are the victim of fraud, immediately contact Listerhill at 256-383-9204 or 800-239-6033 or email us at support@listerhill.com.

How To Report A Lost Or Stolen Credit Card

Immediately call 1-888-918-7819.

default icon for
Additional Questions?

Listerhill has consistently been rated in the top tier for overall satisfaction by our members. While we hope you find the information you need online, we'd be happy to talk with you about questions you may have. Call us at (256) 383-9204 or 1-800-239-6033 for friendly, local assistance. Or even stop by one of our branches for personal service.

Consumer Credit Card Agreement And Disclosure
Important information about your credit card
A Guide To Opening Your First Credit Card

As a newly-established adult, one of the first worries you may have is regarding credit cards and if you need one - and if so, how to get one? For some of us, "credit" was considered a dangerous, comp...

Read
Protecting Your Card At The Pump

How many times a month do you fill ‘er up? It’s a mindless chore, but did you know it can also be the beginning of a financial nightmare? Gas pump skimming is an old crime that’s made a comeback — and...

Read
default icon for Solution Finder Intro
What can we help you with?
default icon for Checking For Mature Members
What are you borrowing for?
default icon for Checking For Mature Members
Vehicle Options
default icon for Checking For Mature Members
Home Options
default icon for Carrolls
What are you saving for?
default icon for Carrolls
How old are your kids?
default icon for Cord
Which of these banking options are you interested in?
default icon for Cord
How old are you (or your child)?
default icon for Cord
How old are you?
default icon for Cord
What kind of account are you looking for?
search popup background

What are you looking for?

Common Links

Frequently Asked Questions

  • What is the Listerhill Credit Union service area?

    We offer membership to people who live, work, worship, or attend school in northwest Alabama and south-central Tennessee. Community donations are available to nonprofits based within these areas.

  • What kinds of causes do you tend to support?

    We aim to support a wide range of non-profit organizations that are contributing to community development and enrichment in our focus areas. Your nonprofit may be eligible to receive a donation for things like improving schools, boosting economic development, helping underserved communities with food or clothing, or even providing affordable housing.

  • When should I submit my request for community donations?

    Requests must be submitted at least two weeks in advance of the time when you need the funds or prior to the event you are fundraising for.

    This is because our socially responsible investment strategy requires that we have time to go over each request and make sure we are using the credit union's community donations in the most impactful way.

  • I'm having technical difficulties. Who should I contact?

    Please contact us at listerhill.com/support, using our chat bubble in the bottom right corner or by calling us at 256-383-9204 for assistance.

  • Can I use ClickSWITCH to switch my bill payments?

    Since bill payments are not automatically recurring, you're not able to use ClickSWITCH for them.