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Not a member yet?

Listerhill Credit Union is a nonprofit financial cooperative improving lives in our community.

If you live in Alabama, Georgia, Mississippi, Florida, or Tennessee, you are eligible to become a member. Depending on your individual eligibility, we may require membership into an approved association at no cost to you.

You can also qualify for membership by being a family member of a current or potential Listerhill member.

With only $5, you can join Listerhill today and start taking advantage of a lifetime membership.

Mobile Banking2

Visa Credit Card Digital Directions

What's new with your Visa credit card?

You can now access your credit card information through Listerhill Online and Mobile Banking! The LCU Cards App is still the place to create alerts and notifications for both your debit and credit cards (with this feature coming soon to Online and Mobile Banking).

LCU Cards App
Download our app!

The LCU Cards App was designed specifically for members like you! It is meant to give you, the cardholder, more control of your debit AND credit cards for easier financial management. It works separately from your Listerhill mobile banking app and exists solely to help you better manage your plastics.

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Adding Your Credit Card to the Listerhill Mobile Banking App

This tutorial will show you the fast and easy way to add your credit card(s) to the Listerhill Mobile Banking app.

Features Within Your Services Menu

Gain full access to your credit card portal's features by following this tutorial to verify your account.

Features Within Your Credit Card Portal

Take a tour of your new credit card portal and learn about all new features and tools at your fingertips!

Troubleshooting Errors in Your Credit Card Portal

Our goal is to give you the smoothest experience possible. However, sometimes errors happen. This tutorial will help you troubleshoot session errors you may experience in your credit card portal.

To get started...
Step 1

In Online Banking, please click on “VISA” from the account menu.

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To proceed, please click “Card Info” on the appropriate tab.

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If you are starting in Mobile Banking, please choose “VISA” from the "Money I Owe" section.

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Select the menu tab on the top right.

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Then, select “Card Info” from the menu.

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Step 2

You will be prompted with Terms & Conditions.

To proceed, you must accept Terms & Conditions by marking checkbox and clicking “Next.”

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Step 3

Please enter all information about the card and primary cardholder on the enrollment page and click "Next."

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Step 4

Please select your email address. If your existing email is correct, you will not have to setup a new profile.

Once the email is verified, you will be taken directly to the main credit card landing page.

If the email address is different than what's used to verify you as the user, you will need to select "I am not associated with the above user and would like to create a new profile."

Please note that there can only be one email address per credit card profile. While you can add more than one credit card to a profile, you can only have one person using an email address.

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Step 5

If creating a new profile, enter all information as needed. (If not creating a new profile, you're done!)

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Step 6

Select and answer security questions that you will remember that are specific to you and click "Submit."

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Step 7

Once your information is submitted, you will be notified that your card has been added. This notification will be delivered to the address you provided during your setup. This is the view you will have of the credit card portal:

Account Summary, Payments, Statements, Travel Notifications and Reporting Cards as Lost or Stolen are all clickable features on the right-hand side.

To update the user profile, services or to add another card - click one of the buttons at the top of the page. (You will be prompted for a text code for authentication.)

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When clicking into the "Profile" or "Services" buttons at the top of the screen, you will be able to go to the previous page by clicking "Return to Account Summary."

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An important note
When setting up your credit card profile...

Please note that there can only be one email address per credit card profile. While you can add more than one credit card to a profile, you can only have one person using an email address.

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Set up a new email address
We can help you set up another email account.

Click the button below to set up a new Gmail account today.

Features of our Online and Mobile Banking include
Card Lock & Unlock

Have added security with the ability to lock and unlock your card as needed.

Travel Notifications

Let us know when you're traveling so you always have the access you need to your funds.

Payment Options

Make the most of your card with a variety of payment options.

Lost & Stolen Card

Report your lost or stolen card quickly and easily.

Disputes

Easily dispute suspicious transactions all in one place.

Cash Rewards

Access Cash Rewards redemptions through Online Banking (coming soon to Mobile Banking).

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Common Links

Frequently Asked Questions

  • What happens when federally insured credit unions merge?

    If a member has accounts in credit union A and credit union B, and credit union A merges into credit union B, accounts of credit union A continue to be insured separately from the share deposits of credit union B for six months after the date of the merger or, in the case of a share certificate, the earliest maturity date after the six-month period. In the case of a share certificate that matures within the six-month grace period that is renewed at the same dollar amount, either with or without accrued dividends having been added to the principal amount, and for the same term as the original share certificate, the separate insurance applies to the renewed share certificate until the first maturity date after the six-month period. A share certificate that matures within the six-month grace period that is renewed on any other basis, or that is not renewed, is separately insured only until the end of the six-month grace period.

  • What happens if a federally insured credit union is liquidated?

    The NCUA would either transfer the insured member's account to another federally insured credit union or give the federally insured member a check equal to their insured account balance. This includes the principal and posted dividends through the date of the credit union's liquidation, up to the insurance limit.

  • If a credit union is liquidated, what is the timeframe for payout of the funds that are insured if the credit union cannot be acquired by another credit union?

    Federal law requires the NCUA to make payments of insured accounts "as soon as possible" upon the failure of a federally insured credit union. While every credit union failure is unique, there are standard policies and procedures that the NCUA follows in making share insurance payments. Historically, insured funds are available to members within just a few days after the closure of an insured credit union.

  • What happens to members with uninsured shares?

    Members who have uninsured shares may recover a portion of their uninsured shares, but there is no guarantee that they will recover any more than the insured amount. The amount of uninsured shares they may receive, if any, is based on the recovery of the failed credit union's assets. Depending on the quality and value of these assets, it may take several years to conclude recovery on all the assets. As recoveries are made, uninsured account holders may receive periodic payments on their uninsured shares claim.

  • What happens to my direct deposits if a federally insured credit union is liquidated?

    If a liquidated credit union is acquired by another federally insured credit union, all direct deposits, including Social Security checks or paychecks delivered electronically, will be automatically deposited into your account at the assuming credit union. If the NCUA cannot find an acquirer for the liquidated credit union, the NCUA will advise members to make new arrangements.