Hours for every branch are located on our Locations page, located at the top of the website. Click on the branch that you wish to visit to learn its hours.

Report a lost or stolen debit card or credit card by calling 1-888-918-7819. Or, if your debit card or credit card is loaded in the Listerhill Cards App, please tap on the card and choose the Lost or Stolen option.

We are closed on most major U.S. Federal Holidays. Our holiday hours can be found by clicking the Holiday Hours link toward the bottom of the Locations page.

Depending on the status of your account, you may receive an error message when trying to conduct a transaction at a Smart ATM. If your account is closed, delinquent, or has experienced fraudulent activity, you may not be able to access your account through a Smart ATM. If this happens, please see a Member Advocate inside a branch or call us at (256) 383-9204.

The Smart ATM will show you every account for which you are an owner. This includes your primary accounts and joint accounts. When making a transaction, please double-check the last four digits of the account number to ensure you are making a transaction in the correct account.

Don't worry. The Smart ATM will clamp down on your chip card to hold it in place until the transaction is complete. Once the transaction is complete, it should release your card. Do not try to remove your card until prompted. If you believe the transaction to be over, but your card remains locked within the Smart ATM in error, please contact a Member Advocate in the branch or call us at (256) 383-9204.

1. Real Estate Loans (1st and 2nd Mortgage and Home Equity Lines)
2. Business Loans
3. Lines of Credit (Kwik Kash, Anytime Credit, Overdraft Protection, and Credit Cards)
4. Christmas Loans
5. Single Pay Term Loans
6. Loans with Less than 6 Monthly Payments
7. Loans Currently Past Due More than 29 Days
   
8. Loans that Received Maximum Extensions (two skip pays and/or extensions allowed during the term of the loan)
9. Workout Loans or Troubled Debt Restructuring (TDR)
10. Accounts in Bankruptcy
11. Charged-Off Loans
12. Loans on Accounts with a Negative Checking or Savings Balance
13. Accounts with Bad Addresses
14. Loans that have already had Skip-A-Pay applied to them within the last year.

Skip-a-Pay is a service by Listerhill Credit Union which allows members to request to skip a monthly payment. The payment is instead added to the end of a loan, essentially extending the life of the loan by one month. This can be a valuable tool in your financial tool belt.

Click here to request Skip-A-Pay, agree to do business electronically, and fill out the online form. You must also provide payment for the $35 fee before your loan payment can be skipped. This fee can be transferred from your Listerhill checking or savings account or paid from an outside account.