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Listerhill Credit Union is a nonprofit financial cooperative improving lives in our community.
If you live in Alabama, Georgia, Mississippi, Florida, or Tennessee, you are eligible to become a member. Depending on your individual eligibility, we may require membership into an approved association at no cost to you.
You can also qualify for membership by being a family member of a current or potential Listerhill member.
With only $5, you can join Listerhill today and start taking advantage of a lifetime membership.
Your loan is not being sold. This change will benefit members and offer enhanced capabilities through TruHome's online mortgage portal, including:
Below is general information about how the transfer to TruHome Solutions will affect your future mortgage payments:
There will be no change to our process for making your mortgage payments through our branches or call center. After the transfer to TruHome, our branch staff will gladly continue to process your mortgage payments in-person, if that is your preference.
As a national servicing company, TruHome will probably be in your other financial institution's list of payees who accept electronic payments. If this is not the case, you can set up the account using the address below:
Yes, payments can be processed over the phone by calling 844-203-3642. There is an option to speak with an agent or complete the payment via the automated phone system. There is no charge for this service.
Unfortunately, after the transfer you will not be able to use this link to pay your mortgage. However, you can visit mtgserv.com/listerhill to view all mortgage information and payment options.
Unfortunately, when the transfer occurs, mortgages will not be displayed on the app or online banking but we're working to bring that functionality ASAP. In the meantime, please visit mtgserv.com/listerhill to view all mortgage information and payment options.
It will be necessary for you to re-establish that arrangement with TruHome Solutions. Enclosed with the letter you received in February 2024 is the form authorizing TruHome Solutions to debit the account you designate for future payments. You can also set up automatic payments online or by using this form and returning via mail or email to mortgageservicing@truhome.com.
TruHome Solutions is a credit union service organization that specializes in offering personalized member mortgage servicing. They know and understand credit unions and our members.
After considering several options to accommodate Listerhill Credit Union's mortgage growth, the strategic decision was made to begin working with TruHome Solutions, a trusted credit union service organization that specializes in offering personalized mortgage servicing for credit unions.
Listerhill continuously strives to streamline and improve the services offered to our members and TruHome Solutions knows and understands credit unions and the unique relationship we have with our members.
By working with TruHome Solutions, Listerhill members will have access to new online features such as principal only payments, additional escrow payments, escrow analysis and amortization schedules - to name a few. Members will also have access to longer hours and more resources to answer any mortgage questions.
Please note: we are NOT selling your loan. Only the servicing portion of your loan is being processed by TruHome Solutions.
No, your loan is not being sold. The decision to transfer servicing to TruHome was entirely about improving member service.
The Member Services Department at TruHome is open:
Monday-Friday from 7 AM-8 PM CST
Saturday from 8 AM-1 PM CST
TruHome Solutions
Mortgage Payments
P.O. Box 219958
Kansas City, MO 64121-9958
Yes, payments can be processed over the phone by calling 844-203-3642. There is an option to speak with an agent or complete the payment via their automated phone system. There is no charge for this service.
Yes, automatic payments can be set up on our website here. Select the "Payments" tab and then select "Auto Draft Payment" from the drop-down menu. You may also contact TruHome Member Services at 844-203-3642.
Payments that process automatically take up to 48 business hours to clear that account from which the funds are drafted. The date the payment is scheduled to draft is the date the payment will reflect as being applied to the mortgage. If the date falls on a holiday or weekend, the mortgage payment may take longer to process.
Unfortunately, TruHome cannot accept credit cards to make payments. Monthly payments must be made using one of the methods below.
No, you will receive a monthly mortgage statement with a coupon attached once the mortgage payment has been received.
By visiting Listerhill's mortgage site here, you can select the "Statement and Documents" tab and then select "Mortgage Statements" from the drop-down menu. From there, you will see a button to select electronic statements.
Please note, it may take three to four days for this change to take effect.
Unfortunately, when the transfer occurs, mortgages will not be displayed on Listerhill's mobile banking app or online banking, but we are working to bring that functionality ASAP.
In the meantime, please visit mtgserv.com/listerhill to view all mortgage information and payment options.
As part of the servicing transfer to TruHome, your old loan suffix had to be paid off. Unfortunately, at this time mortgages will not be displayed on the mobile banking app or online banking, but we are working to bring this functionality ASAP.
In the meantime, please visit mtgserv.com/listerhill to view all mortgage information and payment options.
Listerhill Credit Union ISAOA/ATIMA
P.O. Box 39517
Solon, OH 44139-39517
Fax: 947-622-1090
Our branch staff will gladly process your mortgage payments in-person, if that is your preference.
As a national servicing company, TruHome will probably be in your other financial institution's list of payees who accept electronic payments. If not, you can set up the account using the address below:
TruHome Solutions, LLC
P.O. Box 219958
Kansas City, MO 64121-9958
You can reach TruHome's payment center by calling 844-203-3642.
Unfortunately, after the transfer you will not be able to use this link to pay your mortgage. However, you can visit here to view all mortgage information and payment options.
Unfortunately, when the transfer occurs, mortgages will not be displayed on our app or in online banking, but we are working to bring that functionality ASAP.
In the meantime, please visit here to view all mortgage information and payment options.
Please contact TruHome at 844-203-3642 to set up automatic payments or visit here to set them up yourself.
If a member has accounts in credit union A and credit union B, and credit union A merges into credit union B, accounts of credit union A continue to be insured separately from the share deposits of credit union B for six months after the date of the merger or, in the case of a share certificate, the earliest maturity date after the six-month period. In the case of a share certificate that matures within the six-month grace period that is renewed at the same dollar amount, either with or without accrued dividends having been added to the principal amount, and for the same term as the original share certificate, the separate insurance applies to the renewed share certificate until the first maturity date after the six-month period. A share certificate that matures within the six-month grace period that is renewed on any other basis, or that is not renewed, is separately insured only until the end of the six-month grace period.
The NCUA would either transfer the insured member's account to another federally insured credit union or give the federally insured member a check equal to their insured account balance. This includes the principal and posted dividends through the date of the credit union's liquidation, up to the insurance limit.
Federal law requires the NCUA to make payments of insured accounts "as soon as possible" upon the failure of a federally insured credit union. While every credit union failure is unique, there are standard policies and procedures that the NCUA follows in making share insurance payments. Historically, insured funds are available to members within just a few days after the closure of an insured credit union.
Members who have uninsured shares may recover a portion of their uninsured shares, but there is no guarantee that they will recover any more than the insured amount. The amount of uninsured shares they may receive, if any, is based on the recovery of the failed credit union's assets. Depending on the quality and value of these assets, it may take several years to conclude recovery on all the assets. As recoveries are made, uninsured account holders may receive periodic payments on their uninsured shares claim.
If a liquidated credit union is acquired by another federally insured credit union, all direct deposits, including Social Security checks or paychecks delivered electronically, will be automatically deposited into your account at the assuming credit union. If the NCUA cannot find an acquirer for the liquidated credit union, the NCUA will advise members to make new arrangements.