Frequently Asked Questions

• What is the Listerhill Credit Union service area?

  We offer membership to people who live, work, worship, or attend school in northwest Alabama and south-central Tennessee. Community donations are available to nonprofits based within these areas.

• What kinds of causes do you tend to support?

  We aim to support a wide range of non-profit organizations that are contributing to community development and enrichment in our focus areas. Your nonprofit may be eligible to receive a donation for things like improving schools, boosting economic development, helping underserved communities with food or clothing, or even providing affordable housing.

• When should I submit my request for community donations?

  Requests must be submitted at least two weeks in advance of the time when you need the funds or prior to the event you are fundraising for.

  This is because our socially responsible investment strategy requires that we have time to go over each request and make sure we are using the credit union's community donations in the most impactful way.
  

• I'm having technical difficulties. Who should I contact?

  Please contact us at listerhill.com/support, using our chat bubble in the bottom right corner or by calling us at 256-383-9204 for assistance.

• Can I use ClickSWITCH to switch my bill payments?

  Since bill payments are not automatically recurring, you're not able to use ClickSWITCH for them.