Frequently Asked Questions

• How do I connect my additional Listerhill account(s) in Online Banking?

  In order to add an additional Listerhill account in Online Banking, please:

  1. Log in to Online Banking through our website.
  2. Click the Accounts tab at the top.
  3. Click “Connect An Account”
  4. To add a Listerhill Account, click “Listerhill Credit Union Account”.
  5. Enter the appropriate information on this screen and select the appropriate account type.
     1. Account Number.
     2. Nickname the Account.
     3. Select the Account Type.
        1. Share Draft – Checking
        2. Share – Savings
        3. Share Certificate – CD
        4. IRA
        5. Line of Credit
        6. Loan
        7. Credit Card
     4. Check the box for Bill Pay if desired.

  Once finished, the new account will be added by the next business day.

• How do I connect my credit card(s) in Online Banking?

  In order to add a new credit card in Online Banking, please:

  1. Log in to Online Banking through our website.
  2. Click the Accounts tab at the top.
  3. Click “Connect An Account”
  4. To add a credit card, click “Listerhill Credit Union Account”.
  5. Enter the appropriate information on the screen and select the appropriate account type.
     1. Account Number.
     2. Nickname the Account.
     3. Select the Account Type.
        1. Share Draft – Checking
        2. Share – Savings
        3. Share Certificate – CD
        4. IRA
        5. Line of Credit
        6. Loan
        7. Credit Card
     4. Check the Box for Bill Pay if desired.

  Once finished, the new card will be added by the next business day.

• What if I had merchandise points?

  Cashbackmall will be available for redemption on 9/1/22 for cards converting to cash back rewards from merchandise points.

• Who is eligible for Cash Back Rewards?

  Cash Back Rewards are available for Listerhill Signature Credit Cards. Signature credit cards require a limit of $5,000 or greater.

• How much do I get back in Cash Rewards?

  Cash Back Rewards are calculated at 2% on purchases. Cash Advances and Balance Transfers do not earn Cash Back Rewards.