Due to COVID-19, many schools are implementing hybrid schedules for students. In an effort to best serve our membership, starting Monday, August 17th, we will be temporarily restricting lobby access in our Downtown Florence, Sheffield, and Double Springs branch locations as a direct result of school scheduling and its impact on our staffing.
We will continue to work diligently to best serve our members during the COVID-19 pandemic. It is recommended that members use our drive-thrus, Smart ATMs, Online Banking, Mobile Banking, Call 24, or Contact Center during this time.
Although our lobbies will re-open with some limitations, we are continuing to provide members with multiple, convenient and preferable ways to access and manage your accounts, including Listerhill Mobile and Smart ATMs. In addition to being least restrictive, these methods are recommended by the CDC to minimize exposure and provide highest levels of safety. Reference the following guide for convenient methods that meet your everyday financial needs.
During this rapidly evolving situation, Listerhill's main priority is the health, safety, and well-being of our staff and members. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) and are prepared to take the necessary measures for the health and safety of our members and employees.
In addition to following the Centers for Disease Control (CDC) guidelines, Listerhill is also responding to this public health threat by incorporating the following proactive methods in our branches:
Our mission is to improve lives of people in our communities. We’re built for times like this. Your credit union is strong and financial assets are secure. Your accounts are insured up to $250,000 by the NCUA along with an additional $250,000 by Excess Share Insurance. Maximize your coverage by organizing your accounts accordingly.
For members experiencing a financial hardship due to the COVID-19 pandemic, we have put together many different ways we can help relieve your financial burden. Call our Here to Help Team for a one-on-one review of your financial situation along with tangible ways we can help.
To get answers to your questions about the app, you can give one of our customer service representatives a call at 800-239-6033
First, you want to download the app from the iTunes or Google Play store. Then you can register your card from your phone. You will need to create a user ID and password and answer security questions.
When you provide information during registration, we verify your identity to validate your account. We only store your security question, security answer, user ID, and password in our system.
Our app supports all of the major US wireless phone carriers, including Sprint, T-Mobile, and Verizon.
We do not charge a fee to use the app, though keep in mind that you might be responsible for charges associated with your phone data usage.