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Tips for Preventing Checking Account & Debit Card Fraud

Tips for Preventing Checking Account & Debit Card Fraud

Debit card fraud is increasing even as banks and credit unions step up checking account fraud protections. Let’s look at some common-sense bank account security precautions that are easy to implement and can significantly reduce your chance of falling victim to fraud.

Safe Bets: 13 Ways to Beat Checking Account & Debit Card Fraud

Fraudsters attempted to steal $25.1 billion from U.S. bank deposit accounts in 2018, mainly by using compromised debit card details to tap checking account balances. While banks and credit unions are working hard to keep your money safe, there’s a lot you can do to keep your debit card and checking details out of the wrong hands.

Take the following steps to stay safe online, protect your card and financial documents, and make the most of the protections your bank already offers.

1. Use a Complex, Unique Password for Every Account

That’s right—every account. While it will take a little longer to set up online accounts, passwords are your frontline defense against almost all online fraud. Use a reputable password manager to help you generate complex passwords and store them in a single handy ”password wallet.”

2. Use Two-Step Authentication

Two-step authentication adds an extra layer of security to your account, making it many times more difficult to hack. It takes a little effort to develop the two-step habit, but by doing so you’re taking your information out of reach to all but the most determined identity thieves.

3. Avoid Public Wi-Fi

Public wi-fi systems are widely available and easily accessible, but be cautious about using them for online purchases, banking transactions, or sharing sensitive information. It’s easy for criminals to intercept passwords and card or account numbers on unsecured networks.

4. Watch Out for Bogus Websites

Whenever you pay or move money online, make sure you’re using the website belonging to the merchant or financial institution you are working with. Watch out for fake links sent to you in bogus emails, and always look for a small lock or shield next to the URL in your browser.

5. Keep Your Device and Software Up to Date

Make sure your phone, tablet, and computer have the latest version of the operating system, plus any security patches installed to prevent malware from being placed on your device. Also, make sure you have the latest version of any downloaded banking or financial management software.

6. Don’t Save Your Credit Card Number

Avoid the temptation to save your credit card details on sites you might use regularly. It increased your exposure to hacking. Many password managers will also save your card details so you can quickly transfer these when you’re ready to make a payment

7. Keep Your Card Safe

The best password or encryption will not protect you if criminals get hold of your actual card. Keep your card in a secure wallet or purse. Better still, consider using a mobile wallet system which will have even stronger protection against thievery and fraud.

8. Run Your Debit Transactions as Credit

While it might mean having to sign more slips, choosing to process more of your transactions as credit avoids exposing your PIN and means you’ll receive a higher level of fraud protection from the big credit card companies.

9. Watch for Card Skimmers

Keep an eye out for card skimmers attached to card payment points, including ATMs and gas stations. Avoid payment locations in remote or out-of-the-way places and try to use in-network ATMs rather than third-party machines for cash withdrawals.

10. Secure Your Documents

Your account statements, bills, and receipts offer a rich trove of information for identity thieves. Make their task far harder by installing a locking mailbox and shredding financial documents.

11. Check Your Statement

Try to monitor your checking account statement for fraudulent or unauthorized transactions every month. It’s also a great way to spot charges for subscriptions or services you no longer use.

12. Set Up Alerts

Many banks and credit unions allow you to receive activity alerts linked to your checking account. For example, Listerhill Credit Union allows checking account holders to monitor balances, track deposits, and receive notifications of debit card transactions via text or email.

13. Know Who Has Access to Your Account

Limit who has direct access to your account. Avoid setting up direct debit accounts with utilities or other regular payees. Rather use your bank’s own online bill pay function.

What to Do If You Suspect Fraud

If you do suspect that your debit card has been lost or stolen or your personal information has been compromised, it’s important to act quickly to limit the damage.

  • Contact your bank immediately to stop your cards and limit access to your account. Provided you act quickly, you won’t be held responsible for fraudulent transactions.
  • Write a letter explaining when and how the unauthorized activity took place. This can be important if there is any dispute over the fraudulent transactions.
  • Check your credit report for unauthorized account openings or loan applications and contact the credit bureaus to limit potential long-term damage to your finances.
  • Contact merchants about fraudulent transactions using your card. While they might not do anything, this helps prove you are not responsible for the fraudulent transactions.

Listerhill Credit Union: Your Safe Checking Choice

Listerhill Credit Union’s full-service checking accounts offer flexible, convenient access to your money while helping to keep your hard-earned cash safe. The LCU Cards App will help you manage your free Listerhill VISA® debit card and protect your account by allowing you to:

  • Instantly lock your card
  • Report cards as lost or stolen
  • View pending or recent transactions
  • Dispute charges
  • Set spending alerts
  • Set travel notifications

Whether you choose our low-cost Everyday Checking or interest-earning Growth Checking account, you can be sure your money is in safe hands. Click below to learn more about the benefits of opening a Listerhill checking account today.

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Frequently Asked Questions

  • What if I prefer to make my payments through a pre-authorized automatic payment arrangement (ACH)?

    Please contact TruHome at 844-203-3642 to set up automatic payments or visit here to set them up yourself.

  • What if I prefer to make my payments through the Listerhill Mobile Banking app or Online Banking?

    Unfortunately, when the transfer occurs, mortgages will not be displayed on our app or in online banking, but we are working to bring that functionality ASAP.

    In the meantime, please visit here to view all mortgage information and payment options.

  • What if I prefer to make my payments through the "Pay Your Loan" link on the Listerhill website?

    Unfortunately, after the transfer you will not be able to use this link to pay your mortgage. However, you can visit here to view all mortgage information and payment options.

  • What if I prefer to make my payments over the phone?

    You can reach TruHome's payment center by calling 844-203-3642.

  • What if I prefer to make my payments by mail or through Bill Pay at another financial institution?

    As a national servicing company, TruHome will probably be in your other financial institution's list of payees who accept electronic payments. If not, you can set up the account using the address below:

    TruHome Solutions, LLC

    P.O. Box 219958

    Kansas City, MO 64121-9958