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Common Scams That Target Older Adults

If you receive a call, letter, or a personal visit from anyone claiming the following, chances are you’ve been contacted by a rip-off artist.

Editorial Note: Articles published are intended to provide general information and educational content related to personal finance, banking, and credit union services. While we strive to ensure the accuracy and reliability of the information presented, it should not be considered as financial advice and may be revised as needed.

Sadly, some dishonest people have focused their attention on senior citizens. Taking advantage of fear, hope, and trust, these scammers defraud thousands of older Americans each year out of much needed cash. If you receive a call, letter, or a personal visit from anyone claiming the following, chances are you’ve been contacted by a rip-off artist.

“You need a new roof”
Many cons target older Americans because so many seniors are homeowners. It usually begins with a spontaneous visit from a “contractor.” He/she will offer a special repair deal for seniors, a free inspection, or he/she noticed something terribly wrong with your home that needs urgent attention. If you take the bait, you’ll likely be charged exorbitant fees to fix something that needs no fixing, the job will be done shoddily or not at all, or the price of the repairs will increase dramatically in the middle of the job.

Before hiring someone to work on your home, ask to see his contractor’s license number and check it with your state’s Contractors License Board. Get at least three other bids before making a final decision.

“I can get you a loan for that new roof”
If you need to finance those home repairs (or pay for property taxes, medical expenses, etc.), watch out for predatory lenders who target older Americans. These businesses have a way of finding cash-strapped homeowners, offering home equity loans that come with outrageously high interest rates, unnecessary fees, and unreasonable repayment terms. Be extremely suspicious of loans that are marketed to people with bad credit, offers that are only good for a very short time, telephone applications, next-day approval with an immediate payment, or having to pay upfront fees to cover the first payment and other expenses.

Avoid doing business with sales people who initiate contact: reputable lenders rarely solicit business over the phone or in person. If you really need a loan, contact your financial institution.

“We can fix your bad credit”
Preying on many seniors’ desire to maintain good credit, some scammers promise to erase negative items from a report—for hundreds of dollars. However, no matter what the company advertises, bad credit cannot be magically transformed into good credit. The only real way to improve your credit rating is through time and effort: pay what you owe; keep your balances down; and use credit responsibly.

The cost of real “credit repair”? Free.

“You’re a winner!”
Get a call or a letter saying that you have won a prize, but in order to claim it you need to send money to cover a shipping or handling fee, or pay for taxes upfront? Nonsense. You don’t have to pay for something you’ve won. As much as you want to believe that Lady Luck has finally paid you a visit, with an offer like this she probably hasn’t.

To be a real winner, toss this “award” in the trash.

“I can help you recover your loss from the win that never was”
A particularly vile scheme is one that targets seniors who have already been swindled. Called recovery scams, a con typically poses as a government agency representative who is working on your case. A large sum of cash (which must be wired or sent to him immediately) is needed to conduct the investigation. To earn damaged trust, he may even provide phone numbers for the Better Business Bureau or other consumer agency (which are false, of course). Oh, and how did he/she know you had been ripped off? He/she either bought your information from the con that took your money, or was the original swindler.

Remember, no genuine FBI agent, police officer, or any other law enforcement agent will ever ask for payment to do their job.

“I want to help you pay your bills”
Or do they want to help themselves to the money in your checking and savings accounts? Certainly some seniors need assistance managing their financial affairs. If you do, be highly selective with the person you choose to help, particularly if he or she suggests (or leads you into suggesting) becoming a joint account holder. That person will have as much power as you do to withdraw funds, and can arrange to inherit every dime in the account at your death.

Get professional, objective legal advice before letting anyone have this kind of power over your finances.

“This seminar will change your life”
Yes, it probably will—by making you a lot poorer. If someone you don’t know invites you to attend an investment or estate-planning seminar (often with a prize just for coming), stay home. These are often bogus operations that market heavily to retirees wishing to prepare their estate or increase a fixed income stream. Slick-talking salespeople convince attendees to divulge personal information that they will later use, or sell expensive but worthless products and services.

The bottom line: if you would like to take a class, go to your local community college or university; if you need investment advice, visit a reputable financial institution or brokerage house; and if you want to set up your estate, see an attorney.

Before doing business with anyone, contact the Better Business Bureau to verify that they are legitimate. If you’ve been scammed, report the crime to the police and the Federal Trade Commission. Nobody enjoys admitting they’ve been taken, but it is important to take action to stop these people and companies—before they cheat other senior citizens out of a lifetime of earnings.

Resources

Better Business Bureau
703-276-0100
www.bbb.org

Federal Trade Commission
877-382-4357
www.ftc.gov

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  • What happens when federally insured credit unions merge?

    If a member has accounts in credit union A and credit union B, and credit union A merges into credit union B, accounts of credit union A continue to be insured separately from the share deposits of credit union B for six months after the date of the merger or, in the case of a share certificate, the earliest maturity date after the six-month period. In the case of a share certificate that matures within the six-month grace period that is renewed at the same dollar amount, either with or without accrued dividends having been added to the principal amount, and for the same term as the original share certificate, the separate insurance applies to the renewed share certificate until the first maturity date after the six-month period. A share certificate that matures within the six-month grace period that is renewed on any other basis, or that is not renewed, is separately insured only until the end of the six-month grace period.

  • What happens if a federally insured credit union is liquidated?

    The NCUA would either transfer the insured member's account to another federally insured credit union or give the federally insured member a check equal to their insured account balance. This includes the principal and posted dividends through the date of the credit union's liquidation, up to the insurance limit.

  • If a credit union is liquidated, what is the timeframe for payout of the funds that are insured if the credit union cannot be acquired by another credit union?

    Federal law requires the NCUA to make payments of insured accounts "as soon as possible" upon the failure of a federally insured credit union. While every credit union failure is unique, there are standard policies and procedures that the NCUA follows in making share insurance payments. Historically, insured funds are available to members within just a few days after the closure of an insured credit union.

  • What happens to members with uninsured shares?

    Members who have uninsured shares may recover a portion of their uninsured shares, but there is no guarantee that they will recover any more than the insured amount. The amount of uninsured shares they may receive, if any, is based on the recovery of the failed credit union's assets. Depending on the quality and value of these assets, it may take several years to conclude recovery on all the assets. As recoveries are made, uninsured account holders may receive periodic payments on their uninsured shares claim.

  • What happens to my direct deposits if a federally insured credit union is liquidated?

    If a liquidated credit union is acquired by another federally insured credit union, all direct deposits, including Social Security checks or paychecks delivered electronically, will be automatically deposited into your account at the assuming credit union. If the NCUA cannot find an acquirer for the liquidated credit union, the NCUA will advise members to make new arrangements.